Shipping policy
Shipping Policy
Where We Ship
We currently ship within the United Kingdom only.
Shipping Costs
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Free UK shipping on all orders
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No minimum spend
Order Processing & Dispatch
Orders are typically processed and dispatched within 1 working day.
Please note:
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Orders placed on weekends or UK public holidays will be processed on the next working day.
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During busy periods, dispatch times may be slightly extended.
Delivery Times
All orders are shipped using Royal Mail Tracked 48.
Once dispatched, orders are typically delivered within 2–3 working days.
While most orders arrive within this timeframe, delivery times may occasionally take longer due to factors outside our control, such as:
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Courier delays
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High seasonal demand
If your order hasn’t arrived within 7 working days of dispatch, please get in touch and we’ll be happy to help.
Order Tracking
Tracking details will be provided via email once your order has been dispatched.
Lost or Delayed Orders
If your order appears to be delayed or hasn’t arrived as expected, please contact us and we’ll investigate with the courier.
Please include your order number so we can assist you as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We’re unable to take responsibility for orders delayed or lost due to incorrect or incomplete address details.